Forum Replies Created

Viewing 15 posts - 391 through 405 (of 766 total)
  • Author
    Posts
  • in reply to: Dahboard, no units found #4228
    entaro
    Keymaster

    Hi Stu,

    There was a bug, I just fixed it, can you please check again?

    Thanks,
    Radu

    in reply to: Monitor online but grey on map #4227
    entaro
    Keymaster

    Thanks to your reports, problem is found and fixed. It wasn’t the frontend, it was deeper in the backend due to the automated backup script, the DB was affected.
    Everything should be ok now. Please confirm.

    in reply to: Trends – new feature in charts #4213
    entaro
    Keymaster

    Hi Pia,

    Can you try again? I suspect this was something local?

    Also if this happens again, please include a few snapshots. Might give me a clue on what’s happening.

    Thanks!

    in reply to: Power cable issues #4210
    entaro
    Keymaster

    If you disable the watchdog, in case the device will fail for some unknown reason it will remain stuck until you manually reset it. I think we should find the cause of the missing server replies instead. I will investigate it on the other end and let you know what I find.

    in reply to: Power cable issues #4207
    entaro
    Keymaster

    You can see the IP when you connect to your unit’s internal webserver, directly via LAN . It is right after the “Server:” tag.

    in reply to: Power cable issues #4203
    entaro
    Keymaster

    LAN is one thing, but the watchdog will do the reset if the unit cannot communicate with the server via the Internet (no HTTP 200 being received for more than 4 minutes). So it seems there is no connection to the server.

    in reply to: Unit 1100001E Only displaying temp in new website #4202
    entaro
    Keymaster

    Fixed!

    Direct link

    Thanks!

    in reply to: New uradmonitor interface #4201
    entaro
    Keymaster

    Fixed!

    Home

    Thanks!

    in reply to: Trends – new feature in charts #4200
    entaro
    Keymaster

    Clone myself, yes, that would be helpful. But don’t worry, I got you guys!

    in reply to: Unit 8200000F Location Change #4167
    entaro
    Keymaster

    Hi Pat, please use the Dashboard to change the location.

    in reply to: Changing the coordinates #4166
    entaro
    Keymaster

    Perfect! thanks for the update!

    in reply to: Unit 1100001E Only displaying temp in new website #4165
    entaro
    Keymaster

    True, there is an issue in the new frontend. Will be fixed soon!

    ps: the data is not lost, this is only related to the chart code, used to visualise the data.

    in reply to: Power cable issues #4164
    entaro
    Keymaster

    The model A unit will reboot itself if the net is down for more than 4 minutes.

    All the data received from 11000103 looks ok, and the system is functioning correctly. No need to replace power adapter or remove the end plate.

    Instead, please check the Internet router, and any security settings or DHCP settings that could prevent the unit from obtaining Internet connectivity.

    Alternatively, try a different Ethernet cable, or a different Internet router.

    Let me know if this helps.

    Thanks!
    Radu

    in reply to: Questions about uRADMonitor API #4163
    entaro
    Keymaster

    The uptime is just the number of seconds since the device was turned on.

    The timestamps in the data exports (via API calls or the Dashboard Data tab) are true unix timestamps and can be converted as NOX explained.

    in reply to: API "Get" data protocol tutorial #4161
    entaro
    Keymaster

    A more detailed tutorial is available on: https://www.uradmonitor.com/wordpress/wp-content/uploads/2017/01/uradmonitor_api_example_response.pdf

    You will need to pass the user-id and the user-key as headers to the HTTP Get call (go to the dashboard , then open the API tab for the right values). Next, for the actual call, you can use extensions in Chrome for that (like DHC) or online tools like Hurl.it . See the pic for an example with the latter.

    Alternatively , you can also use the “Data” tab in the dashboard to achieve the same thing, easier.

    Feel free to post any questions on this, I’d love to help.

    Attachments:
Viewing 15 posts - 391 through 405 (of 766 total)