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entaro
KeymasterHi Stu,
There was a bug, I just fixed it, can you please check again?
Thanks,
Raduentaro
KeymasterThanks to your reports, problem is found and fixed. It wasn’t the frontend, it was deeper in the backend due to the automated backup script, the DB was affected.
Everything should be ok now. Please confirm.entaro
KeymasterHi Pia,
Can you try again? I suspect this was something local?
Also if this happens again, please include a few snapshots. Might give me a clue on what’s happening.
Thanks!
entaro
KeymasterIf you disable the watchdog, in case the device will fail for some unknown reason it will remain stuck until you manually reset it. I think we should find the cause of the missing server replies instead. I will investigate it on the other end and let you know what I find.
entaro
KeymasterYou can see the IP when you connect to your unit’s internal webserver, directly via LAN . It is right after the “Server:” tag.
entaro
KeymasterLAN is one thing, but the watchdog will do the reset if the unit cannot communicate with the server via the Internet (no HTTP 200 being received for more than 4 minutes). So it seems there is no connection to the server.
entaro
KeymasterClone myself, yes, that would be helpful. But don’t worry, I got you guys!
entaro
KeymasterHi Pat, please use the Dashboard to change the location.
entaro
KeymasterPerfect! thanks for the update!
entaro
KeymasterTrue, there is an issue in the new frontend. Will be fixed soon!
ps: the data is not lost, this is only related to the chart code, used to visualise the data.
entaro
KeymasterThe model A unit will reboot itself if the net is down for more than 4 minutes.
All the data received from 11000103 looks ok, and the system is functioning correctly. No need to replace power adapter or remove the end plate.
Instead, please check the Internet router, and any security settings or DHCP settings that could prevent the unit from obtaining Internet connectivity.
Alternatively, try a different Ethernet cable, or a different Internet router.
Let me know if this helps.
Thanks!
Raduentaro
KeymasterThe uptime is just the number of seconds since the device was turned on.
The timestamps in the data exports (via API calls or the Dashboard Data tab) are true unix timestamps and can be converted as NOX explained.
entaro
KeymasterA more detailed tutorial is available on: https://www.uradmonitor.com/wordpress/wp-content/uploads/2017/01/uradmonitor_api_example_response.pdf
You will need to pass the user-id and the user-key as headers to the HTTP Get call (go to the dashboard , then open the API tab for the right values). Next, for the actual call, you can use extensions in Chrome for that (like DHC) or online tools like Hurl.it . See the pic for an example with the latter.
Alternatively , you can also use the “Data” tab in the dashboard to achieve the same thing, easier.
Feel free to post any questions on this, I’d love to help.
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