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  • in reply to: Uptime low. Keeps resetting. #4833
    Alex
    Participant

    The A3 stopped connecting to my WiFi. I had to put in false details, save it, and then reboot it. Then I had to go back in and put the correct details back in.

    However, I’m seeing the data on the device page is wrong. It’s saying Temp 23.49 and Humidity constantly at 50.00RH. Same thing shows up on the JSON data. But on the website, the data uploaded is the correct temperature. I’m also looking at a calibrated weather station and it’s raining outside with a humidity level of 81% and a temp of 16. I’ve no idea why it’s stuck with 23.49 and Humidity at 50.

    in reply to: Uptime low. Keeps resetting. #4831
    Alex
    Participant

    My Sky router has a “DMZ” function, which puts one specific IP address on your network completely outside of the firewall. This seemed to have solved the problem.

    In saying that, I’ve had intermittent data uploads today. Chunks of data are missing when I was away from home, and there wasn’t any internet issues with the router. So I’m unsure why that’s the case.

    Alex

    in reply to: Uptime low. Keeps resetting. #4821
    Alex
    Participant

    Further update on this. The device seemed to be resetting every six minutes or so. Incredibly infuriating. I couldn’t find anything about what ports it uses or if Firewalls need to be adjusted to let data in or out.

    I’ve since put the device in the DMZ zone of my router, and therefore all ports are open. It now seems to be giving updates every minute and hasn’t reset for over an hour now.

    So my non-official advice to anyone else having this issue… let all ports through for your device. Hopefully we’ll get an update as to which ports are important? I don’t see anything in the documentation.

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