Home Forum Support 110000E7

This topic contains 5 replies, has 3 voices, and was last updated by  Wolferl 1 week, 3 days ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #6387

    mystic860
    Participant

    It appears my device is having a fault.
    It boots up and is responsive for maybe a minute then drops.
    Power is on but communication stops.

    Starting continuous ping to 192.168.4.155 – Jan 06, 2019 09:27:22
    Ping # IP Address RTT(ms) TTL Bytes Received
    1 192.168.4.155 2 63 64
    2 192.168.4.155 5 63 64
    3 192.168.4.155 5 63 64
    4 192.168.4.155 3 63 64
    5 192.168.4.155 3 63 64
    6 192.168.4.155 4 63 64
    7 192.168.4.155 2 63 64
    8 192.168.4.155 4 63 64
    9 192.168.4.155 3 63 64
    10 192.168.4.155 3 63 64
    11 192.168.4.155 4 63 64
    12 192.168.4.155 5 63 64
    13 192.168.4.155 3 63 64
    14 192.168.4.155 5 63 64
    15 192.168.4.155 2 63 64
    16 192.168.4.155 4 63 64
    17 192.168.4.155 2 63 64
    18 192.168.4.155 2 63 64
    19 192.168.4.155 2 63 64
    20 192.168.4.155 3 63 64
    21 192.168.4.155 3 63 64
    22 192.168.4.155 2 63 64
    23 192.168.4.155 3 63 64
    24 192.168.4.155 4 63 64
    25 192.168.4.155 4 63 64
    26 192.168.4.155 3 63 64
    27 192.168.4.155 6 63 64
    28 192.168.4.155 3 63 64
    29 192.168.4.155 3 63 64
    30 192.168.4.155 6 63 64
    31 192.168.4.155 3 63 64
    32 192.168.4.155 3 63 64
    33 192.168.4.155 4 63 64
    34 192.168.4.155 4 63 64
    35 192.168.4.155 4 63 64
    36 192.168.4.155 4 63 64
    37 192.168.4.155 3 63 64
    38 192.168.4.155 2 63 64
    39 192.168.4.155 2 63 64
    40 192.168.4.155 4 63 64
    41 192.168.4.155 2 63 64
    42 192.168.4.155 3 63 64
    43 192.168.4.155 3 63 64
    44 192.168.4.155 2 63 64
    45 192.168.4.155 2 63 64
    46 192.168.4.155 3 63 64
    47 192.168.4.155 3 63 64
    48 192.168.4.155 3 63 64
    49 192.168.4.155 3 63 64
    50 192.168.4.155 4 63 64
    51 192.168.4.155 1117 63 64
    52 TIMED OUT
    53 TIMED OUT
    54 TIMED OUT
    55 TIMED OUT
    56 TIMED OUT
    57 TIMED OUT
    58 TIMED OUT
    59 TIMED OUT
    Ping canceled
    Ping Successful
    51 of 59 packets returned successfully : 13.6% PACKET LOSS
    Round Trip Time (in milliseconds) Maximum/ Minimum/Average: 1117/1117/25

    #6389

    Radu Motisan
    Keymaster

    Can you open the unit’s IP in your browser to see what the internal webserver puts out? It is possible the high voltage inverter is failing to produce 380V, resulting in a reboot. Then it goes for DHCP lease again (~12sec) and so on.

    #6390

    mystic860
    Participant

    uRADMonitor 110000E7
    type:1 hw:109 sw:115 SBM20radiation:0CPM
    average:0.00CPM
    temperature:28.50C

    voltage:149V (13%)
    uptime:13s
    wdt:13s

    ip:192.168.4.155
    server:45.79.179.145
    http:0

    #6392

    Wolferl
    Moderator

    Hi mystic860,

    Looks like Radu was on the right track…149 volts is way too low. A SBM20 tube needs about 380 volts to work properly.
    It seems like your unit’s high voltage generation is defective.

    Cheers,
    Wolferl

    #6406

    mystic860
    Participant

    how do I get it fixed?

    #6407

    Wolferl
    Moderator

    Hi mystic860,

    Disconnect unit from power, then have a good look if there is any foreign objects inside the unit. Look also for moisture or water droplets on the PCB or the geiger tube. Dry it up gently with a hairdryer. Then try the unit again. If the voltage is still not around 380 volts, your unit needs to be repaired.

    Cheers,
    Wolferl

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.