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August 29, 2016 at 4:09 pm #3355
uRADMonitor
Keymaster

In the dashboard you’ll see the units that share the same external IP as you do. This means you need to be at the same location as your unit. Then you can assign the unit to your account, and further manage it without having to share the same location.

If this is not possible, I’ll assign it to you manually, but let me know first.