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  • June 12, 2016 at 7:10 pm #3030
    Waheed
    Participant

    Hi,
    How could I see what was the last data before my unit died. I’m doubting the temperature rise. Unit number is 110000A4.
    It’s summer now and the unit might have caught some sun bath that killed it. I checked both the power supply and network and they are fine. How can I troubleshoot it, do I have to open the unit?

    Good thing I have another new in the box unit.

    June 12, 2016 at 9:52 pm #3031
    uRADMonitor
    Keymaster

    Hi Waheed,

    I was just thinking about your unit as I saw it offline, then I saw this post. Sorry to hear.

    Last data is from 05/30/2016 @ 11:04pm (UTC) , and the readings are fine:
    temperature: 32.5C
    cpm: 10 / 16 / 26 (normal)
    voltage on tube: 382V (normal)
    duty: 36%

    Everything looks fine. It doesn’t look like a failure. Check the network cable, the power supply and try connecting the unit to a different router. See if the LEDS (green/yellow) flash. Try connecting to your unit directly, opening its DHCP given IP in your browser (in the same LAN).

    Feel free to ask if you need help with any of the above.

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