Home › Forum › Support › No data available when temperature is 0 deg. Celsius

Log In Register Lost Password
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • January 2, 2016 at 11:19 am #2646
    cristianst85 (nox)
    Moderator

    I’ve noticed that no data is available (maybe not even recorded into database?) from my unit (41000006) for all data sets (cpm, temperature, etc) when measured temperature is 0 degrees Celsius.

    For example between
    1451671853 (01/01/2016 @ 6:10pm UTC) and 1451686845 (01/01/2016 @ 10:20pm UTC) there is no data.
    Also between
    1451722226 (01/02/2016 @ 8:10am UTC) and 1451731221 (01/02/2016 @ 10:40am UTC) there is no data.

    Note: The timestamps in ‘41000006-data-recorded-with-uRADMonitorX.zip’ file are in local time (UTC+2).

    Attachments:

    1. 41000006-cpm-graph-no-data.png

    2. 41000006-temperature-day-2.png

    1. 41000006-data-recorded-with-uRADMonitorX.zip
    2. 41000006-temperature-cpm-from-uradmonitor-api.zip
    January 2, 2016 at 11:47 am #2652
    uRADMonitor
    Keymaster

    Thank you, I will investigate this and report back.

    January 19, 2017 at 7:08 pm #4001
    cristianst85 (nox)
    Moderator

    This problem still persists…

    Attachments:

    1. uradmonitor-0-deg-no-temp-data-issue.png

    January 20, 2017 at 11:43 am #4003
    uRADMonitor
    Keymaster

    Had another look on this, and a cause of this problem was still not evident. What we know so far:
    – the device functions uninterrupted, as presented by the uptime field
    – the device returns all temperature values, including 0, as shown in the logs
    – the server returns the data packets, as shown by the successful HTTP return code, 200

    This apparently points to an error in the server script decoding and handling incoming data. Some changes where implemented which could be related to the issue, but let’s keep an eye on it.

    January 20, 2017 at 11:57 am #4004
    uRADMonitor
    Keymaster

    Problem found and fixed.

    January 20, 2017 at 9:02 pm #4006
    cristianst85 (nox)
    Moderator

    That’s excellent.

    I can confirm that the issues was fixed.

    Thank you!

    Attachments:

    1. uradmonitor-0-deg-no-temp-data-issue-fixed.png

  • Author
    Posts
Log In Register Lost Password
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.