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  • January 6, 2019 at 10:32 pm #6389
    Radu
    Keymaster

    Can you open the unit’s IP in your browser to see what the internal webserver puts out? It is possible the high voltage inverter is failing to produce 380V, resulting in a reboot. Then it goes for DHCP lease again (~12sec) and so on.

    January 6, 2019 at 10:44 pm #6390
    Ken Scott
    Participant

    uRADMonitor 110000E7
    type:1 hw:109 sw:115 SBM20radiation:0CPM
    average:0.00CPM
    temperature:28.50C

    voltage:149V (13%)
    uptime:13s
    wdt:13s

    ip:192.168.4.155
    server:45.79.179.145
    http:0

    January 8, 2019 at 10:41 am #6406
    Ken Scott
    Participant

    how do I get it fixed?

    January 19, 2019 at 5:18 pm #6415
    Ken Scott
    Participant

    Inspected unit and there is no sign of damage or moisture.
    Tried a new power supply.
    Runs fine for a few minutes then drops.

    How do we handle the repair?

    January 20, 2019 at 3:59 pm #6417
    Ken Scott
    Participant

    Do you have the schematics for it?
    No I don’t. are they available?

    January 22, 2019 at 10:09 pm #6421
    Ken Scott
    Participant

    In every case when I power it up it functions correctly with proper voltage, however after a few minutes it then drops. Should I proceed with the test you outlined?
    I do have a multimeter but am fairly unskilled at electronics.

    January 29, 2019 at 10:18 pm #6441
    Radu
    Keymaster

    Easiest solution would be a firmware upgrade, to help the high voltage inverter that seems to be failing.

    Here’s how to do it: https://www.uradmonitor.com/firmware-upgrade-guide/

    Can you get the usbASP programmer and try this? If yes I’ll send you the new firmware hex file.

    February 2, 2019 at 1:40 pm #6457
    Ken Scott
    Participant

    i have ordered the usbASP

    February 14, 2019 at 12:19 am #6458
    Ken Scott
    Participant

    sent emails, messages and no response. Please email the firmware.

    March 2, 2019 at 4:12 pm #6483
    Ken Scott
    Participant

    @Radu,
    Firmware applied, so far so good. Thanks for the help and support.

    March 6, 2019 at 8:35 am #6486
    Radu
    Keymaster

    I also lowered the inverter’s frequency, do you hear any hissing sound?

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