Home Forum Support WiFi Issue with A3 82000074

This topic contains 6 replies, has 3 voices, and was last updated by  Radu 5 months, 3 weeks ago.

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  • #6510

    Adam
    Participant

    I’m having an issue with my A3 number 82000074 not connecting (and/or not staying connected) to my wifi. It appears that it will sometimes connect but not long enough form me to go to the page and I’m not seeing anything on the server. I have tried multiple reboots without any luck. Any suggestions?

    I read where someone was able to have theirs reconnect by updating the firmware. I have an USBast Atmel AVR USB programmer where I can upgrade the firmware if there is one available for my unit… I believe I have a fairly old A3 version.

    Thanks,

    Adam@adambeasley.com

    #6511

    Wolferl
    Moderator

    Hi Adam,

    I’m no A3 expert, but assuming your unit has already been working correctly and only recently given up connecting properly, I’d check if your AP’s DHCP server is working correctly, if access to uradmonitor.com is possible, and no firewalls are blocking traffic.
    You can use tools like Wireshark to find out whats going on.

    Cheers,
    Wolferl

    #6512

    Adam
    Participant

    Thanks Wolferl.

    I was able to get it back online, although it’s not an ideal setup. I had to add an old wireless access point to my network. I had disconnected the A3 while redoing some things in my shop and after reconnecting it would not connect (or stay connected long enough to test). The only thing I had changed was to update my network to use Unifi instead of the older Asus hardware. I installed an old mobile access point and voila it reconnected. Will the hardware support more modern wifi networks if I updated the firmware?

    How do I go about getting updated firmware?

    Thanks,
    Adam

    #6513

    Wolferl
    Moderator

    Hi Adam,

    Great you got it back online. I observed that modern access point sometimes offer some sort of combination of WPA and WPA2 mode, which is not really standardized, and thus can lead to non-working embedded WiFi gear like the A3 is. Make sure you have setup “pure” WPA or WPA2 authentication. Also avoid the new WPA3. Also confirm your new access point uses a valid WiFi channel for your area (simply use the same as with the old access point). And yes, “auto channel” is a bad thing IMHO.

    For a new firmware for your unit you have to contact user “Radhoo”.

    Cheers,
    Wolferl

    #6525

    Radu
    Keymaster

    Hi Adam,

    Like Wolferl very well said, you won’t be able to use WPA3 with relatively limited embedded hardware, but WPA/WPA2 will work just fine.

    What is your current wifi config?

    Radu

    #6529

    Adam
    Participant

    Radu,

    I currently have it set with WPA2 and BG operation and its working well. I believe my router had some newer technologies that weren’t compatible with some devices so I have a second access point just for these.

    Would a firmware update be beneficial or is it recommended to stay with the version I’m currently running? type:8 hw:103 sw:124 SI29BG

    thanks!

    Adam

    #6530

    Radu
    Keymaster

    Hi Adam, thanks for the clarifications. You can use your current firmware.

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