Home › Forum › Support › Both KIT1 devices offline in dashboard

Log In Register Lost Password
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • August 17, 2025 at 1:25 pm #30013
    tuxik
    Participant

    Hello,

    i have build some KIT1 devices long time ago, all work ok, but since few weeks they are offline on map and dashboard.

    Do you have some suggestions where problem can be ?

    Locally i can connect to them:

    radiation:21CPM
    voltage:378V
    duty:69%
    frequency:7.00kHz
    uptime:1106965s wdt:24s/240s

    ip:192.168.1.100
    server:66.228.41.43
    interval:60 http:200 18449/18449

    In tcpdump i see outgoing packets to data.uradmonitor.com and reply:

    13:13:06.903272 IP (tos 0x20, ttl 62, id 0, offset 0, flags [DF], proto TCP (6), length 40)
    tuxik5.*.2858 > data.uradmonitor.com.http: Flags [.], cksum 0x9dd3 (correct), seq 1, ack 1, win 1024, length 0
    13:13:07.012748 IP (tos 0x0, ttl 47, id 13936, offset 0, flags [DF], proto TCP (6), length 40)
    data.uradmonitor.com.http > tuxik5.*.2858: Flags [.], cksum 0xa69f (correct), seq 1, ack 308, win 64000, length 0

    Thanks.

    August 27, 2025 at 8:58 pm #30061
    uRADMonitor
    Keymaster

    what is the Device ID?

    September 24, 2025 at 5:40 pm #30090
    tuxik
    Participant

    Hello,

    51000076 and 1300027B. In dashboard both are offline, but they are connected to internet correctly.

    September 25, 2025 at 7:09 pm #30093
    uRADMonitor
    Keymaster

    Please include some snapshots with the two devices, from their internal webpage.

  • Author
    Posts
Log In Register Lost Password
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.