Home › Forum › Support › 14000013 WiFi issue

Log In Register Lost Password
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • June 30, 2019 at 10:06 am #6647
    Radu
    Keymaster

    I think you need to boost the Wifi signal, by placing the unit closer to your internet router. The Wifi antenna is internal, so compared to previous versions, the range is reduced.

    June 30, 2019 at 10:16 am #6648
    Urs Wirthmueller
    Participant

    The unit always connects without a problem if I unplug an replug the power supply.

    Could it be possible to setup a watchdog timer in the software to reboot the unit upon loss of WiFi signal or do a daily restart?

    June 30, 2019 at 6:50 pm #6649
    Radu
    Keymaster

    There already is a watchdog for this exact purpose. I will keep an eye on it to try to understand what’s wrong.

    Meanwhile, unit is muted . You can also control this via USB.

    September 7, 2019 at 8:53 pm #6752
    Urs Wirthmueller
    Participant

    I can no longer access my unit. I shows on my list of networks, I can get connected to the uradmonitor network using the password , but I cannot see the settings if I try to access the unit with my browser.
    Any help to it?

    September 9, 2019 at 2:18 pm #6755
    Radu
    Keymaster

    Hi Urs, Can you connect to it via USB? Baudrate is 9600, send a “getsettings” command, what do you get?

    September 17, 2019 at 12:20 pm #6768
    Urs Wirthmueller
    Participant

    I have tried to connect to my industrial unit using the coolterm software on a Windows 10 laptopt – without no luck.

    The only port I can see is com1. I am unable to enter any text after connecting via com1. Do I have to install a special driver for the units usb port?

    September 17, 2019 at 9:12 pm #6770
    Radu
    Keymaster

    Yes, on Windows, you need to install the CH340g driver. Please use this one: https://sparks.gogo.co.nz/ch340.html

    September 18, 2019 at 7:43 am #6771
    Urs Wirthmueller
    Participant

    I did try using the driver as described – no success. I just says the driver is pre-installed. But then if I connect the uRadMonitor device there is still only the non-functioning COM1 Port.

    Any other ideas?

    November 15, 2019 at 9:19 am #6845
    Radu
    Keymaster

    hi Urs, I see the unit went online but is now offline again: https://www.uradmonitor.com/tools/dashboard-04/?open=14000013

    How did you get the Wifi running?

    Do you need any help for getting it back online? The firmware on it is old (v53) and has some known bugs, we should do a firmware update asap!

    Let me know if you have the time,

    Thanks,
    Radu

  • Author
    Posts
Log In Register Lost Password
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.