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  • July 18, 2021 at 8:33 am #28942
    Klug
    Participant

    Hi.

    We moved so I changed the GPS coordonates on the device page in the dashboard.
    They’re ok, I’ve tripled checked (42.22991800, 5.32035500).
    The dashboard shows them as green.

    However, in the map, the device appears in the middle of the Mediterranean sea.

    Is there anything that can be done about this?

    July 19, 2021 at 8:51 am #28946
    Wolferl
    Moderator

    Hi,

    Which Sensor ID is it please?

    Cheers,
    Wolferl

    July 19, 2021 at 10:50 am #28947
    Klug
    Participant

    820000E8

    July 20, 2021 at 8:18 am #28948
    Wolferl
    Moderator

    Hi,

    I would say, your sensor is shown exactly where you have entered it. You can check on the map, zoom in, on the top right you see the coordinates where the mouse pointer is.
    Wild guess: you have the wrong coordinates.
    From your IP address, it seems you are located in the south of France. Could it be your position is 44.23N 5.32E (instead of 42.23N)?

    Cheers,
    Wolferl

    July 20, 2021 at 11:51 am #28949
    Klug
    Participant

    I remember typing in the coordonates several times to get them updated, looks like I eventually mistyped them.

    So triple checking was not enough.
    It’s fixed now.

    Thank you.

    July 25, 2021 at 9:10 am #28950
    Wolferl
    Moderator

    You’re welcome! Great you got your unit going!

    Have a nice day,
    Wolferl

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