Home Forum Support A3 and A4 Comparison

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  • #29877
    harms
    Participant

    I have two one A3 and one A4, the A3 is wired and the A4 is wifi. I got the A4 this week (early December 2024).

    Here is the json of the A4
    {“data”:{“id”:”2172432F”,”type”:”21″,”temperature”:30.79,”humidity”:56.00,”co2″:401,”o3″:20,”no2″:641,”ch2o”:16,”co”:0.5,”voc”:0,”pm1″:0,”pm25″:0,”pm10″:0,”valid”:0,”uptime”:10145,”signal”:-65}}

    The A3 json is
    {“data”:{ “id”:”820000E7″,”type”:”8″,”detector”:”SI29BG”,”cpm”:12,”voltage”:379,”temperature”:25.22,”humidity”:65.61,”pressure”:100938,”voc”:929109,”co2″:351,”noise”:61.28,”ch2o”:0.00,”pm25″:3,”uptime”: 246368}}

    As you can see some sensors are not working on the A3, and some are just plain wrong. Not sure why but lets focus on the PM25 it shows on the A3 there is a pm25 of 3.

    The A4 is installed 20cm away from the A3, so I would have expected that the pm25 would be around 3. From day one I did not get any recordings on voc or any of the pm(1,10,25) am I correct to say that if the sensors either on the A3 and A4 keep recording 0 they can be considered faulty?

    What is the experience of others?

    #29878
    harms
    Participant

    Is this stuff still supported?
    This is now my third post here, none are every answered. I mailed support, I mailed the folks who took my payment… nope no joy…

    Feels like the initiative is no longer supported as it should be.

    #29889
    uRADMonitor
    Keymaster

    Hi Harms, we’re still here, yet the Forums see less activity in the last months. Some of the individual sensors on your A3 are no longer working due to them reaching their lifespans. You can still continue to use the Radiation, Temperature, Pressure, Humidity, VOC and CO2, but the PM and the Formaldehyde are EOL.

    On the A4, do you still see the PMs as 0?

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